Last updated: September 21, 2026. This Privacy Policy explains how Commerce Service Group LLC (“CSG,” “we,” “us,” or “our”) handles personal information associated with this website, customer-support communications and future automotive product or service transactions.
1. Information we collect
CSG may receive information you provide directly, such as your name, email address, telephone number, order or reservation reference, product or rental question and message content. In a future transaction, CSG or the identified transaction provider may collect information needed to process an order, arrange shipping, verify a rental request, administer a subscription or provide customer support. The specific information collected will be disclosed at that time.
2. How we use information
We use information to respond to inquiries, provide support, maintain customer-service records, improve website content, detect misuse, comply with law and administer a product or service relationship when one is activated. CSG does not sell personal contact information.
3. Website and communications
The current contact form prepares a message in your email application; it does not independently submit or retain the form contents on this website. Standard technical information may be processed by hosting, security and communications providers to operate and secure the website.
4. Sharing and service providers
CSG may share information with service providers that support hosting, communications, customer service, fulfillment, manufacturer support, product subscriptions, rental booking, payment administration, protection administration, legal compliance or fraud prevention, when reasonably necessary for the applicable purpose. Where a car-rental transaction is activated, relevant information may be shared with the independent vehicle operator, Drive Connect or other identified transaction participants as disclosed during or after the booking process.
5. Retention and security
CSG retains information for as long as reasonably necessary for the purposes described in this Policy, legal obligations, dispute resolution and recordkeeping. No system is completely secure; customers should use reasonable care when communicating electronically and should not send payment-card data by unsecured email.
6. Choices and requests
You may contact CSG to request access, correction or deletion of personal information, subject to applicable law and legitimate recordkeeping requirements. You may also opt out of non-essential marketing communications by emailing CSG at info@commerceservicegroup.com.
7. Updates
CSG may revise this Policy as its products, services and data practices develop. The updated version will be posted with a revised effective date.
Questions? Contact Commerce Service Group customer service at 813-534-5421 or info@commerceservicegroup.com.